Retail, CPG & QSR

Manufacturers of consumer goods, retailers, and quick service restaurants chains employ AI to predict demand, select real-time promotions, assist with production planning, optimize stock management, pricing and assortment. Solutions based on artificial intelligence help online subdivisions of large chains to increase average revenue per user (ARPU) through personalized discounts, search results, and other tools, improving user experience and growing engagement and loyalty.

Our solutions

Demand Forecasting

Demand forecasting is a crucial task of goods analytics for retail chains, CPG manufacturers, and quick service restaurants chains. Improving demand forecast accuracy reduces the risk of warehouse overstocking, allows safety stock optimization, ensures the availability of goods on shelves, reduces write-offs, and ultimately increases company gross profit. The AI-powered solution significantly improves demand forecasting accuracy by using machine learning technologies. It speeds up and considerably simplifies the forecast preparation and reconciliation processes.

+10%
accuracy
in demand forecasting
+3%
customer service
level
-10%
excess stock levels
+1%
gross profit
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Trade promotion planning & optimization

Trade promo planning is a crucial process for retailers, CPG manufacturers, and quick service restaurants chains. A promo calendar, as a result of the promo planning process, affects the RTO and margins. The SBDA AI-powered trade promo planning and optimization solution is designed to make this process more efficient. Not only does the system allow companies to devise and analyze various promo scenarios to choose the optimal one for their goals, it also increases the return on marketing investments, cuts time spent on calculations, and reduces the likelihood of human error.

+10-20%
accuracy
of promo demand forecasting
ROI growth
of trade promotions
+1%
annual profit
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Dynamic Price Management

The chain's share in various market segments and product categories, RTO, and marginality depends on the degree of the pricing policy’s efficiency. Based on the black price tags, consumers determine the relative price level of product categories and make purchasing decisions. The AI-based SBDA platform allows for the creation of price baskets. Identifying products with high and low price visibility (key-value indicators and back basket, respectively), analyzing the competitive environment, setting price rules, and configuring their activation scenarios: acceptable price bands and conditions for following competitors. Taking the price elasticity of demand into account for different daily time intervals, the system recommends prices that allow the retailer to maximize profits.

+1-2%
gross profit
-80%
time
for price definition routine
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Optimized production planning

This solution is a system that increases production planning and shift scheduling efficiency in the SKU - work center - time period granularity. The program contains an optimization model for constructing production schedules, including expert rules that determine the manufacturing technology of each SKU and possible production restrictions. If required, this solution allows for rapid changes to production plans and significantly increases the speed of calculating various production scenarios.

+5%
product volumes
manufactured
-5%
production costs
+10%
OEE
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Search optimization and personalization

The solution is an AI-based recommendation system for optimizing search performance and personalizing search results, catalog, and recommendation blocks on the website and in the mobile application. SBDA models allow for search quality improvement by processing typos within the search string and working flexibly with synonyms. On the other hand, they allow for personalized search results by ranking products. Lists of products relevant to the query are listed to maximize conversions into purchases, ARPU growth, the average spend, the number and variety of SKUs, categories in baskets, and the maximization of pLTV over a given period. This solution allows for audience loyalty growth through the most relevant search results and user convenience.

+34%
search quality
according to the customized methodology
+12%
new products
in baskets
+10%
basket margin
+10%
APRU
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Personalized communications in digital channels

The SBDA solution automates creating and sending messages across digital channels by using mathematical models for audience segmentation, customer profiling, and prediction of customer experiences. This solution increases user engagement through more relevant communications and, as a result, increases sales along with the number of transactions in a mobile application.

+45%
transactions
in the mobile application
+34%
conversion
into target action
+75%
open rate
+14%
sales
of products and services
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