Imagine that your mobile app can play an essential role in your customers’
lives. Imagine that you can provide timely, relevant and personal
advice to your customers based on their financial behaviour on the
things that matter to them most helping them to make wise financial
decisions, increasing their engagement and NPS significantly.
SBDA for Digital Banking extracts valuable information from thousands
of information sources (such as merchant’s websites), joins it with the internal
banking data and, as a result, assembles hundreds of targeted tips and advice
that cover almost every aspect of a customer’s life. Every tip is personalized
based on the customer’s real-life events and predictions done using proprietary AI
For example, customer that is going to travel soon and uses airport lounges
from time to time might receive the following tip: “Book the airport lounge
online in advance and save €25 per visit. Doing this over the last 3 months
could have saved you €75”.